Terms and Conditions
What are your mobile terms?
When you provide us with your mobile phone number, you agree that Medical Solutions may send you text messages (including SMS and MMS) to that phone number. You will receive a confirmation text message, and you may need to reply as instructed to complete registration. Number of texts per month may vary. Message and data rates may apply. Reply STOP to cancel, HELP for help. You agree to receive a final text message confirming your opt-out. You may opt-out at any time by texting the word STOP to the number 855-618-0291. For help, send a text message with the keyword HELP to the number 855-618-0291. Texts may be sent through an automatic telephone dialing system. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.
How do I opt out of these text messages?
You can cancel the SMS service at any time. Just text STOP to 855-618-0291. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
Will I be charged for the text messages I receive?
Medical Solutions will never charge you for the text messages you receive, however standard message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided through the number 855-618-0291, you can send an email to megan.kipling@medicalsolutions.com.
Supported wireless carriers
United States
We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
Canada
Bell (including NorthernTel, Solo Mobile, and Telebec), Fido, MTS, Rogers, SaskTel, Telus (including Koodo Mobile and Public Mobile), Videotron, Virgin Mobile, and Wind.
***This service and the carriers are not liable for delayed or undelivered messages***
Privacy Policy
Medical Solutions is dedicated to protecting your privacy and work hard to ensure our website, and services are both safe and secure for our visitors, clients, and subscribers. You can find more information about how we use and disclose your information in the Medical Solutions Privacy Notice located on our website. You acknowledge that accepting this privacy policy is a condition of your relationship with Medical Solutions and its services and you agree to be bound by all of its terms and conditions.
Protection of Information
Any personal information communicated to Medical Solutions for text messaging will remain in the ownership of the user and will be stored securely in accordance with our security policy and applicable law. Medical Solutions will take the necessary steps to secure your personal information with safeguards appropriate to the sensitivity of the information. Medical Solutions will, at no time, rent or redistribute this information without your consent, except where legally required to do so or as necessary to provide services to you.
Subscribing and Unsubscribing
You have a right to both opt in to a text marketing list and also opt out of a particular text marketing list as well. When a user opts out of a text marketing list, they will no longer receive any texts unless they, themselves, re-subscribe.